Issue - meetings

The Leader of the Council submitted an exception report on finance and performance monitoring for East Herts covering the period October 2012 to January 2013, the detail of which was set out in the report now submitted and in Essential Reference Papers. 

In response to a query from Councillor T Page regarding the time taken to process Housing Benefit and Council Tax new claims and change events, the Chief Executive and Director of Customer and Community Services provided clarification as to why this had occurred.  Councillor T Page suggested that staff should be congratulated for their efforts in achieving this result.  This was supported.

Members noted the budget variances and performance and asked that Members’ thanks be passed to staff for their efforts in achieving a turnaround in processing Housing Benefit / Council Tax benefit new claims and change events.

RESOLVED – that (A) the budget variances and performance, as now submitted be noted; and

(B)   the Committee’s thanks be passed to staff for their efforts in achieving a turnaround in processing Housing Benefit / Council Tax benefit new claims and change events.