(A) To note the comments from Overview and Scrutiny Committee held on 20th June 2023;
(B) To agree the updated waste service policy statements to come into force from May 2025;
(C) To agree that each council leads on their own customer service provision with one set of processes for customer interactions being developed and agreed with a focus on resolution at the first point of contact;
(D) To agree to further work to identify resources and costs to integrate the customer relationship management system with the waste management IT system; and
(E) To agree to the proposed minor updates and changes to financial management and governance arrangements and subsequent minor changes to the Inter Authority Agreement outlined in Section 3.