Issue - meetings

Service Plan April 2012 - Sept 2012 monitoring

Meeting: 27/11/2012 - Corporate Business Scrutiny Committee (Item 446)

446 2012/13 Service Plans – Mid–Year Summary Of Progress And Exceptions Report pdf icon PDF 26 KB

Additional documents:

Minutes:

The Chief Executive and Director of Customer and Community Services submitted a report summarising the Council’s achievements against its priorities for 2012/13 and those actions which had revised completion dates or had been suspended, the detail of which was set out in the report now submitted and supporting Essential Reference Papers.

 

The Corporate Planning and Performance Manager provided Members with a number of updates which had occurred since the agenda papers had been printed.

 

In response to the update concerning telephony arrangements, the Chairman stated that he found that from an external viewpoint, this appeared to be working well.  The Chief Executive and Director of Customer and Community Service explained that there were still software issues to be resolved and that there had been three meetings with the providers in an effort to resolve the problems.

 

Members welcomed the report as “good news” and noted the progress made against the Council’s priorities, the revised completion dates and suspensions against the 2012/13 Service Plan Actions and receiving the 2011/12 Service Plan actions brought forward into the current year.

 

RESOLVED – that the progress made against the Council’s priorities, the revised completion dates and suspensions against the 2012/13 Service Plan Actions and the 2011/12 Service Plan actions be received.