437 2011/12 Service Plans - Summary of Progress and Exceptions Report PDF 38 KB
Additional documents:
Minutes:
The Leader of the Council submitted a summary of the 2011/12 Service Plan actions relevant to Community Scrutiny Committee which had been achieved and details of those which had revised completion dates.
Members were advised that 4 actions had been achieved as well as 1 action from the 2010/11 Customer and Community Services Action Plan. Members were also advised that there was one action requiring a revised completion date in that the Revenues and Benefits Shared Service had a revised “go live” date of 5 December 2011.
The Committee received the report.
RESOLVED – that (A) the summary of progress against the 2011/12 Service Plan actions be noted; and
(B) the action requiring a revised completion date be noted.