Issue - meetings

Service Plan Monitoring - April - September 2011

Meeting: 22/11/2011 - Community Scrutiny Committee (Item 437)

437 2011/12 Service Plans - Summary of Progress and Exceptions Report pdf icon PDF 38 KB

Additional documents:

Minutes:

The Leader of the Council submitted a summary of the 2011/12 Service Plan actions relevant to Community Scrutiny Committee which had been achieved and details of those which had revised completion dates.

 

Members were advised that 4 actions had been achieved as well as 1 action from the 2010/11 Customer and Community Services Action Plan.  Members were also advised that there was one action requiring a revised completion date in that the Revenues and Benefits Shared Service had a revised “go live” date of 5 December 2011.

 

The Committee received the report.

 

RESOLVED – that (A) the summary of progress against the 2011/12 Service Plan actions be noted; and

 

(B)   the action requiring a revised completion date be noted.