Issue - meetings

The Director of Finance and Support Services submitted a report on the performance of key indicators for Community Scrutiny Committee for the period April to July 2015.

The Corporate Planning and Performance Manager provided a summary of the report highlighting those which were on target or exceeded their target (3); those which were off target (2) and why and including indicators (17) which identified trends. 
The Corporate Planning and Performance Manager explained how Heads of Service would be managing declining trends.  She explained that going forward, it was proposed that targets be profiled and why this was necessary in terms of recognising peaks in service demand. 

In response to a query regarding EHPI 181 (Time taken to process Housing Benefit, new claims and change events) and meeting targets, the Corporate Planning and Performance Manager explained that new profiled targets would be introduced with immediate effect. 

In response to a query from Councillor A Alder regarding the age group of cohorts presenting themselves as homeless,  the Acting Chief Executive and Director of Neighbourhood Services undertook to provide a written response.

The Committee received the report.

RESOLVED – that the Executive be advised that Community Scrutiny Committee noted the performance for the period April to July 2015.