Issue details
OD/2247 Budget provision and approval to purchase a Customer Relationship Management (CRM) System
The Transforming East Herts Programme has a
key work project the introduction of a Customer Relationship
Management (CRM) system to enable an improvement in customer
service and to enable end to end digital processes to provide 24/7
services on the website
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 17/11/2022
Decision due: 17 Nov 2022 by Head of Strategic Finance and Property
Contact: Steven Linnett, Head of Strategic Finance and Property Email: steven.linnett@eastherts.gov.uk.
Decisions