Issue - meetings

Residents' survey results

Meeting: 17/01/2012 - Joint Meeting of Scrutiny Committees (Item 567)

Residents' Survey Results

Please note that Members will be provided with a summary and presentation in the meeting in respect of the Residents’ Survey Results.

Minutes:

The Performance and Improvement Co-ordinator gave a presentation in respect of the raw data from the residents’ survey.  Members were advised that there had been a good response rate that was higher than usual.  Residents had indicated that East Herts continued to feel like a safe place to live.

 

A full report containing the analysed data would be submitted to the next joint meeting of the Scrutiny Committees.

 

In response to a query from the Leader relating to the methodology of the survey, Members were advised that the methodology had not changed although the residents’ survey was paper based where as smaller surveys conducted by individual teams had been done by telephone.  The Leader commented that the data needed to be analysed geographically.

 

Members noted the raw data results of the residents survey.

 

RESOLVED – that (A) the presentation be noted; and

 

(B)   a full report and action plan be submitted to the next joint meeting of the Scrutiny Committees.