Issue - meetings

The Interim Head of Human Resources and Organisational Development submitted a report inviting Members to consider the Turnover Report for the period April 2017 to March 2018.

The Human Resources Officer reported that the employee turnover rate had fallen from 17% in 2016/17 to 14.9% in 2017/18 however it was still above the Council’s target of 10%.

Members were advised that 18 out of the 43 voluntary leavers (42%) had completed an exit questionnaire.  Overall, 66% of leavers rated the council as 8 out of 10 or higher.  The percentage of leavers who said they would recommend the council as an employer to others is also high (87%) however it has fallen since 2016/17 (96%). 

Members were also advised of a number of positive comments and areas that may need attention from exit questionnaires.   The Human Resources Officer confirmed that HR were working closing with managers to address these issues e.g. identifying career paths and reminding managers to have 1 to 1s.

The Officer confirmed that the analysis of exit questionnaires had not revealed any particular trends for why employees were leaving the organisation.  The Chairman commented on the reliability of exit questionnaires and queried how the Council could address the problem of Officers not completing them.

Members were advised that Officers regularly chased leavers for their completed exit questionnaire and on some occasions an exit interview was held instead.

Councillor S Bull proposed and Councillor S Cousins seconded, a motion that the turnover report be noted and that turnover targets remain unchanged for 2018/19.  After being put to the meeting and a vote taken, this motion was declared CARRIED.

RESOLVED – that (A) the turnover report be noted; and

(B)   the turnover targets remain unchanged for 2018/19.